Chapter 1 – Microsoft Office Basics

Review Questions - Answers

1.       

a).    What is a Windows application? A Windows application is an application, such as Microsoft Word, that runs on computers with the Windows operating system.

b).    List three examples of Microsoft Office applications available on your computer. Word 2007, Excel 2007, Access 2007, PowerPoint 2007, Publisher 2007, and Outlook 2007.

2.       

a).    What is a window? A window is an area on the screen where the user interacts with the software.

b).    What does the Office Button display? A menu of commands for opening, saving, and printing a document.

c).    What do the toolbar and Quick Access Toolbar contain? The toolbar and Quick Access Toolbar contain buttons for executing commands.

d).   What are the Ribbon and menu bar used for? The Ribbon and menu bar are used to access groups of commands.

e).    Which button is used to expand a window to fill the screen? The Maximize button expands the window to fill the screen.

3.       

a).    What are input devices used for? Input devices are used to communicate with a Windows application.

b).    List two examples of input devices not mentioned in the text. Scanner, Microphone, iPod, newer cell phones, digital camera

4.       

a).    Which keys must be pressed to insert an uppercase “k” at the insertion point? Shift+K

b).    Which key is used to move the insertion point to the beginning of a line of text? Home key

c).    Which key is used to erase the character directly to the left of the insertion point? Backspace

d).   Which key is pressed to end a paragraph? Enter

5.       

a).    How is the mouse used to position the insertion point? Click the mouse in a specific location to move the insertion point to that position.

b).    What is double-clicking? Pressing the left mouse button down and up twice in rapid succession.

6.      What do the arrows next to commands in the         and File menus indicate? The arrows indicate there are additional commands that can be displayed.

7.       

a).    How can the access key for a command be determined? By the underlined letter in the menu or by pressing Alt once to display access keys for the Quick Access Toolbar and Ribbon.

b).    Which key is used to remove a menu from the screen? Esc key

8.       

a).    What is a keyboard shortcut? A keyboard shortcut is a sequence of keys pressed to execute a command without first displaying a menu.

b).    Explain how keyboard shortcuts can increase productivity. Keyboard shortcuts can increase productivity because your hands remain on the keyboard when executing a command.

9.       

a).    What is the Ribbon? The Ribbon is an interface element that groups related commands into tabs.

b).    What is a contextual tab? A contextual tab is a tab that remains on the Ribbon for as long as those commands may be needed.

c).    How is the Ribbon minimized? Double-click a tab name to minimize the Ribbon.

10.   

a).    What is a dialog box used for? A dialog box is used to specify options before completing an action.

b).    List three elements found in a dialog box. Option buttons, text boxes, and command buttons.

11.   

a).    What is a file? A file is a collection of related data stored on a lasting medium, such as a hard disk.

b).    What are folders used for? Folders are used to organize files.

c).    Why is it important to give files and folders descriptive names? It is important to give files and folders descriptive names so that the user knows what information the folders and files contain.

d).   Explain how you could use folders to organize your files. Example: For our text book, we have a Chapter 1 folder for all Chapter 1 files. Inside Chapter 1, we have a Practice folder for all practice files and an Exercises folder for all exercises.

e).    What does the extension at the end of a file name indicate? The extension at the end of a file name indicates the file type and is used by the application to recognize files that it can work with.

12.  What happens when a document is closed? The document is removed from the application window and the file is no longer in the computer’s memory.

13.  What happens when an application is quit? The application window is removed from the desktop and the program is no longer in the computer’s memory.

14.  What happens when a file is opened? A copy of the file is transferred to the computer’s memory and it is displayed in an application window.

15.  What is used to locate information on the Web? A search engine is used to locate information on the Web.

16.   

a).    List three search engine Web sites. Google, Yahoo!, and Ask.

b).    Which search engine do you prefer to use and why? Answers will vary.

c).    What is search criteria? Search criteria is the words or phrases used in a search.

17.   

a).    What are logical operators used for? Logical operators are used to produce more precise search criteria.

b).    List three logical operators. AND, OR, and NOT.

c).    What is the name of the expression that is formed by using logical operators? A Boolean expression.

18.   

a).    Why is it necessary to cite sources? A source is cited to give credit to the original author and to allow the reader to locate the cited information.

b).    List a citation method not discussed in this chapter. Answers will vary. APA style is another citation method.

c).    On August 2, 2009 you accessed a posting on the Clewiston Kite Surfing discussion group at http://www.Lpdatafiles.com/kitesurf/color.txt. The posting was made by Tara Perez on the topic of kite colors on June 3, 2009. Write a citation for a research paper that quotes Tara’s posting.
Perez, Tara. “Kite Colors” online posting. 2 Aug. 2009. Clewiston Kite Surfing discussion group. <http://www.Lpdatafiles.com/kitesurf/color.txt>

19.   

a).    What is multitasking? Multitasking is an operating system feature that allows more than one application to run at a time.

b).    List an example of a classroom assignment that would require multitasking. Answers will vary.

20.   

a).    What is e-mail? E-mail, or electronic mail, is the sending and receiving of messages and files over a communication network such as a LAN or the Internet.

b).    What is required in order to send and receive e-mail messages? An e-mail address and an e-mail client are required in order to send and receive e-mail messages.

c).    List three examples of e-mail clients. Outlook, Eudora, Hotmail, and Gmail are examples of e-mail clients.

21.  What does e-mail etiquette mean? Give an example. E-mail etiquette means to apply professionalism and courtesy when composing e-mail messages. Three examples of e-mail etiquette are: Send messages through your account only, Use appropriate subject matter and language, and be considerate of other people’s beliefs and opinions.

22.  Why is it important to follow a code of ethics when using e-mail? Answers will vary. It is important to follow a code of ethics when using e-mail because e-mail messages are not private and employer and school administrators have the right to read e-mail messages.

23.  List the steps for composing and sending an e-mail message.

24.  What is the Address Book used for?

25.   

a).    List three formats that can be used for e-mail attachments.

b).    Why is the PDF format commonly used for e-mail attachments?

c).    What is an add-in?

26.   

a).    Explain how you could organize your e-mail messages into folders.

b).    Explain how to find all of the e-mails that contain the word “homework.”

27.   

a).    What is spam?

b).    How can messages from specific senders be blocked?

28.   

a).    Describe cybercrimes associated with e-mail.

b).    List three forms of malicious code.

c).    How can identity theft be prevented?

29.  List three ways to minimize the possibility of malicious code damaging data.

30.  What are two ways to find information when using the Help window? You can use the Browse Word Help section which contains links to major topics or you can type search criteria in the search box below the toolbar.

True/False

31.  Determine if each of the following are true or false. If false, explain why.

a).    F Access is a spreadsheet application. Access is a database application.

b).    T Publisher is an application used for desktop publishing.

c).    T The title bar displays the file name and type of document.

d).   F A window is hidden when Maximize  is clicked. A window expands when Maximize is clicked.

e).    F Press the Home key to move the insertion point to the end of a line of text. Press the End key to move the insertion point to the end of a line of text.

f).     F Press the Alt key to cancel the current operation. Press the Esc key to cancel the current operation.

g).    F A dimmed command can be selected. A dimmed command cannot be selected.

h).    T An arrow on a button indicates that additional commands are available.

i).      F The Format tab is displayed on the Ribbon when Word is started. The Format tab is contextual tab that is displayed for specific activities.

j).      T The default button in a dialog box is selected by pressing the Enter key.

k).    F Answer to History ? is an example of a valid, descriptive file name. File names cannot contain special characters.

l).      F Any changes made to a document after saving are automatically stored in the file on disk. The document needs to be saved again, overwriting the original file.

m).  F The file extension .docx indicates the file was created in Excel 2007. The file extension .docx indicates the file was created in Word 2007.

n).    T It is possible to print only the second page of a document.

o).    T A Boolean expression evaluates to either true or false.

p).    T MLA is an accepted form for citations.

q).    T A word processor application and a spreadsheet application can be running at the same time.

r).     F Only one Word document can be opened at a time. Multiple Word documents can be opened at the same time.

s).     T Outlook is an e-mail client.

t).     F E-mail messages are private. E-mail messages are not private.

u).    T Phishing is a type of online fraud.

v).    F A virus is a type of computer game. A virus is a form of malicious code.